Refund policy

PASSIONS BLOOMING RETURN & REFUND POLICY

At Passions Blooming, customer satisfaction is important to us. Due to the personal nature of wigs and hair products, we must maintain strict hygiene and sanitary standards to protect all of our customers.

RETURN ELIGIBILITY

We accept returns only under the following conditions:

  • The return request is submitted within 7 days of delivery.
  • The package remains completely unopened and in its original condition.
  • All security seals, tags, packaging, and protective materials remain intact.
  • The customer provides clear photo or video evidence showing that the package has not been opened, tampered with, worn, tried on, altered, washed, cut, styled, or otherwise used via email to: passionsblooming@gmail.com

For sanitary and hygiene reasons, we cannot accept returns on any wigs, hair extensions, bundles, closures, frontals, or other hair products that have been opened, worn, tried on, altered, or removed from their original packaging.

RETURN SHIPPING

Customers are responsible for all return shipping costs.

Passions Blooming does not provide prepaid return labels for eligible returns. Customers must purchase their own return shipping label and provide tracking information once the item has been shipped back.

We strongly recommend using a trackable shipping service, as Passions Blooming is not responsible for returns lost in transit.

REFUNDS

Once the returned package is received and inspected, and we verify that it remains unopened and meets all return requirements, a full refund will be issued to the original payment method.

Refunds are typically processed within 5–10 business days after the return has been approved. Depending on your financial institution, additional processing time may apply before the funds appear in your account.

NON-REFUNDABLE ITEMS

The following items are not eligible for refunds:

  • Opened packages
  • Wigs that have been removed from their packaging
  • Wigs that have been worn, tried on, brushed, combed, styled, cut, dyed, washed, or altered in any way
  • Products returned without authorization
  • Products damaged due to customer handling or misuse
  • Shipping fees (unless the return is due to our error)

INCORRECT OR DAMAGED ORDERS

If you receive an incorrect or damaged item, please contact us within 48 hours of delivery. Include your order number, photos of the item, and photos of the packaging so we can review the issue and provide an appropriate resolution.

SHIPPING DELAYS

Passions Blooming is not responsible for delays caused by shipping carriers, weather conditions, holidays, customs processing, or other circumstances beyond our control once an order has been shipped.

CONTACT US

For return requests or order concerns, please contact:

PassionsBlooming@gmail.com

Please include your order number and a detailed description of your request.

Thank you for shopping with Passions Blooming and for understanding our commitment to maintaining the highest standards of quality and hygiene.